Future of hotel technology displayed at inaugural Cvent CONNECT Europe

Hospitality and event technology trends was the main topic of discussion at the inaugural Cvent CONNECT Europe at the Pullman London St. Pancras on 17 and 18 October.

More than 400 meetings, events, and hospitality professionals from across Europe and the UK attended where talks also included the customer best practices and case studies from Cvent customers on how to implement the right technology to eliminate manual tasks and drive return-on-investment (ROI).

Attendees had the opportunity to experience the latest event and hospitality technology in the Innovation Pavilion which featured the new Cvent Flex user experience, and Cvent Passkey and Business Transient – recent additions to the Cvent platform.

There were also more than 30 educational sessions featured at the event across topics that included forecasting the future of event technology, strategic venue sourcing and mobile event apps.

Attendees heard from industry experts, including David Rowan from Wired UK, Chris Hughes from Brand Events, and Nicole Yershon of Lab for Hire on the effect of technology on the industry and market, and how organisations must adapt to foster a culture of innovation.

Conferences included a talk by Cvent co-founder Chuck Goorah, who gave advice on how to be more strategic in event and meeting planning and a hands-on demonstration into Cvent’s latest technology investments.

The implementation of GDPR was also discussed as well as a talk from Kathleen Garcia, who spoke to hospitality professionals about customer loyalty and creating authentic experiences for guests.


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