Research from Zyxel has found that 18% of UK hotels – the highest in Europe – are still limiting or charging guests for Wi-Fi access. The average across the continent lies at just 3%, suggesting that UK hotels are at risk of disappointing European customers. The study of 405 hoteliers in ten European markets shows that a quarter of UK hotels installed Wi-Fi to make themselves more attractive to international guests, which was more than any other region surveyed. Meanwhile, 41% of hotels in the country say they struggle to cope with the number of connected devices, second only to
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