Archive for the Wi-Fi Category

UK hotels ‘risk losing business customers’ due to ‘substandard’ Wi-Fi

Research from Zyxel has found that 18% of UK hotels – the highest in Europe – are still limiting or charging guests for Wi-Fi access. The average across the continent lies at just 3%, suggesting that UK hotels are at risk of disappointing European customers. The study of 405 hoteliers in ten European markets shows that a quarter of UK hotels installed Wi-Fi to make themselves more attractive to international guests, which was more than any other region surveyed. Meanwhile, 41% of hotels in the country say they struggle to cope with the number of connected devices, second only to


How can cloud technology improve guest Wi-Fi?

Many businesses are seeking new, innovative ways to improve and enhance the experience that a customer has with their brand. While guest Wi-Fi is a valuable utility that almost every business offers, you may not have realised that cloud technology can develop this even further. As the name suggests, guest Wi-Fi allows guests to use a business’ Wi-Fi connection for free, so long as they’re within the proximity of the company’s location. It’s now considered an essential for any brick and mortar business to have. In this guide, we’ve shared the benefits of offering guest Wi-Fi, along with how cloud


Russian hackers targeting European hotel Wi-Fi networks, experts warn

Cyber security experts, FireEye, have warned that a Russian spying group is targeting travellers who stay at hotels in Europe and the Middle East. APT 28, who are suspected to be linked to the military in Russia, are said to have targeted hotel Wi-Fi networks sending malicious emails and stealing passwords. In July, the group targeted ‘high profile’ business and government guests who stayed in hotel chains in seven countries in Europe and one in the Middle East, with aims to ultimately affect their networks back home, the report from FireEye claimed. The malware tricks hotel employees into downloading a


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