Archive for the The Grand Hotel and Spa Category

The Grand commits to being ‘most China-friendly hotel’ in north England

To conclude China Golden Week and coincide with the National Day of the People’s Republic of China on 1 October, The Grand announced its commitment to becoming the ‘most China-friendly hotel in the north of England’. The Grand Hotel and Spa – Yorkshire’s only AA-rated five-star hotel – has implemented a series of initiatives in order to achieve its goal, including: Employing a Mandarin-speaking member of staff, and putting six employees per year through Mandarin language lessons Cultural awareness training for hotel staff Creation of Chinese social media presence, across WeChat and Sina Weibo, and a Chinese language website Provision


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