Archive for the Texting Category

How texting can provide great customer service to hotel guests

The hotel industry is competitive. When you want to provide the best customer service possible, it’s time to implement SMS alerts for hotels into your marketing strategy. You will be able to reach your guests no matter where they are through text messaging. Opening up this line of communication makes for fast, efficient communication whether your hotel guests are out by the pool enjoying a drink or shopping in the middle of town. Great customer service matters, and it’s time to use text messaging to help your guests. Let Guests Know About Local and Onsite Events There are a number


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