Image credit: Shutterstock From iPad ordering to robot concierges, technology is automating many aspects of dining and hotel experiences – and freeing up staff to provide more personalized service. At some Aloft hotels, a robot butler known as Botlr delivers room service and towels to guests, leaving staff to deal with more complex queries. In CitizenM hotels, guests bypass front desk queues at self check-in kiosks with hotel ambassadors to answer any questions, while at the Andaz West Hollywood, personal greeters take guests through an iPad check-in over a coffee or glass of wine. “Technology has substantially improved both the
Read More... →
Archive for the Innovation Category
Home → Innovation
Latest Posts
News Categories
- 111 ( 1 )
- 123 ( 1 )
- 2017 trends ( 1 )
- 2018 budget ( 2 )
- 321 ( 1 )
- AA ( 1 )
- AA Awards 2017 ( 1 )
- AA Hospitality Awards ( 1 )
- AA Hotel Group of the Year ( 1 )
- AA Red Star ( 1 )
- About Us ( 2 )
- ABTA ( 1 )
- AccorHotels ( 2 )
- Action Medical Research for Children ( 1 )
- Advice ( 23 )
- Africa ( 1 )
- African ( 1 )
- Afternoon Tea Week ( 1 )
- Agency Tips ( 1 )
- Airbnb ( 1 )
- Aito ( 1 )
- Albert Cottage Hotel ( 1 )
- Alexander House Hotel ( 1 )
- AlixPartners ( 1 )
- ALMR ( 5 )
- Alternative Finance ( 1 )
- AM:PM ( 1 )
- Ami ( 1 )
- Andrew Brownsword Hotels ( 1 )
- Angela Merkel ( 1 )
- Angie Petkovic ( 1 )
- Annual Results ( 1 )
- Apadmi ( 2 )
- aparthotels ( 1 )
- app ( 1 )
- Appointments ( 6 )
- Apprenticeship ( 1 )
- Apps ( 1 )
- Aprirose ( 1 )
- APT 28 ( 1 )
- Arbor Lodging Partners Acquires Courtyard by Marriott Des Moines West/Jordan Creek ( 1 )
- Arch London ( 2 )
- Architecture ( 1 )
- Artificial Intelligence ( 1 )
- Asia ( 2 )
- Asia Pacific ( 1 )
- Augmented reality ( 1 )
- Award ( 1 )
- Award Winning ( 1 )
- awards ( 2 )
- Balbirnie House Hotel ( 1 )
- Balmoral Suite ( 1 )
- bank holiday ( 1 )
- Bay Hotel ( 1 )
- BCGA ( 1 )
- Bed and Breakfast ( 1 )
- Best Loved Hotels Awards 2017 ( 1 )
- Best Practice ( 1 )
- Best Practices ( 4 )
- best western ( 4 )
- Best Western Careers Index ( 1 )
- Best Youth Travel Accommodation ( 1 )
- BHA ( 7 )
- Big Data ( 1 )
- Bill Clinton ( 1 )
- Black and White Hospitality ( 2 )
- Blackpool ( 2 )
- Bleak House ( 1 )
- Blog ( 7 )
- blog ideas ( 1 )
- Blogging ( 3 )
- Boath House ( 1 )
- Bōkan ( 1 )
- Bomb Scare ( 1 )
- Booking.com ( 1 )
- Bookings ( 1 )
- Boss ( 1 )
- BPPA ( 1 )
- Branding ( 1 )
- Breakfast ( 1 )
- Breast Cancer Care ( 1 )
- Breezefree ( 1 )
- Brexit ( 5 )
- brick & mortar ( 1 )
- Bridge Street Townhouse ( 1 )
- Bridgwater Gateway ( 1 )
- Bristol ( 1 )
- British Hotels ( 1 )
- budget ( 1 )
- Budgeting ( 3 )
- Business ( 1 )
- Business Barometer members survey ( 1 )
- business hours ( 1 )
- Business Leader Awards 2017 ( 1 )
- business rates ( 1 )
- Buying Hotel ( 1 )
- BYHOURS ( 1 )
- Cachet Hospitality Group Plans September Opening for Flagship Hotel in New York City, Cachet Boutique NYC ( 1 )
- Cadbury House ( 1 )
- Cadbury House Hotel ( 1 )
- Cameron House ( 1 )
- Camp David ( 1 )
- Card Payments ( 1 )
- Carlton ( 1 )
- CCTV ( 1 )
- César ( 1 )
- Charles Dickens ( 1 )
- Check-In ( 1 )
- checklist ( 1 )
- Child Grooming ( 1 )
- China Golden Week ( 2 )
- Christie + Co ( 1 )
- Christmas ( 1 )
- cities ( 1 )
- City Live In ( 1 )
- Claypenny Hotels ( 1 )
- Cleveland Tontine ( 1 )
- Cloud Solutions ( 1 )
- Cloud Technology ( 1 )
- CMA ( 2 )
- CMO ( 1 )
- Colliers International ( 3 )
- Cologne ( 1 )
- Concord Hospitality Breaks Ground on Beaufort Hotel ( 1 )
- Conde Nast Johansens ( 1 )
- Condé Nast Traveler ( 1 )
- Conferences ( 1 )
- Confidence ( 1 )
- consumer behavior ( 1 )
- Consumer spending ( 1 )
- Content Marketing ( 1 )
- Conversion Best Practices ( 4 )
- Corbyn Head Hotel ( 1 )
- Cornhill Castle ( 1 )
- Corporate Bookings ( 1 )
- CRM ( 1 )
- Crowne Plaza Newcastle Stephenson Quarter ( 1 )
- CSE ( 1 )
- Current Affairs ( 11 )
- Cvent ( 2 )
- Cvent CONNECT Europe ( 2 )
- Cyber Security ( 1 )
- Data ( 1 )
- Debts ( 1 )
- Demand ( 1 )
- Design ( 7 )
- deterMND ( 1 )
- Developers ( 1 )
- Devon ( 1 )
- Digital Marketing ( 1 )
- digital marketing budget ( 3 )
- Digital Marketing Ideas ( 5 )
- digital marketing plan ( 1 )
- digital marketing planning ( 1 )
- Digital Marketing Strategy ( 2 )
- direct bookings ( 1 )
- Direct to Consumer ( 1 )
- Disabled British Golf Open ( 1 )
- Dixie Dean ( 1 )
- Don Matheson ( 1 )
- DoubleTree by Hilton ( 1 )
- Doyle Collection ( 1 )
- DTL ( 1 )
- easyHotel ( 2 )
- ebook ( 1 )
- Economy ( 22 )
- Editor's Blog ( 3 )
- Edwardian London Hotels ( 1 )
- Electric cars ( 1 )
- Elite Athlete Centre and Hotel ( 1 )
- Ellerslie ( 1 )
- email marketing ( 8 )
- Emerging markets ( 1 )
- Emotional Showers ( 1 )
- Ethical Trading Initiative ( 1 )
- EU migrants ( 1 )
- EU Nationals ( 1 )
- European Diversity Award ( 1 )
- Events ( 24 )
- eviivo ( 2 )
- Exhibitor ( 1 )
- expansion ( 1 )
- Expedia ( 2 )
- Extended Stay ( 1 )
- facebook ( 1 )
- Facebook Ads ( 1 )
- FCO ( 1 )
- Features ( 3 )
- Female-friendly hotel ( 1 )
- Finance Bill ( 1 )
- Fined ( 1 )
- fire ( 1 )
- fire safety ( 1 )
- Fleurets ( 1 )
- Food and Beverage ( 1 )
- Football Quarter ( 1 )
- Fourth ( 1 )
- Fragrance Group ( 2 )
- France ( 1 )
- Fredricks Hotel ( 1 )
- free download ( 1 )
- Fundraising Dinner ( 1 )
- Garden Spa ( 1 )
- General News ( 4 )
- George Best ( 1 )
- George Wiscombe ( 1 )
- Glasgow ( 1 )
- Glasgow NE Food Bank ( 1 )
- Gleddoch Hotel ( 1 )
- GLH Hotels ( 2 )
- Global Alliance of Private Hotels ( 1 )
- Global Week of Service UK ( 1 )
- Global Youth Travel Award 2017 ( 1 )
- Gmail Ads ( 1 )
- GO Technology Report ( 1 )
- Google Updates ( 3 )
- Grand Hotel ( 1 )
- Great Ormond Street Hospital ( 1 )
- Green Business of the Year ( 1 )
- Greenhill Hotel ( 1 )
- Greenwich Peninsula ( 1 )
- Grenfell ( 1 )
- Group Bookings ( 1 )
- guest experience ( 1 )
- Guestline ( 2 )
- Hadrian Technology ( 1 )
- Hampton by Hilton ( 2 )
- Harbour Hotels ( 2 )
- Hard Rock Hotel ( 1 )
- Haute Grandeur Global Awards ( 1 )
- HBAA ( 1 )
- Head Chef ( 1 )
- Helvellyn ( 1 )
- Hilton ( 3 )
- Hoax ( 1 )
- holiday hours ( 1 )
- Holiday Inn Express ( 1 )
- holiday special ( 1 )
- Honeymoon Suite ( 1 )
- Hoogly Tea ( 1 )
- HOSPA ( 3 )
- HOSPACE ( 3 )
- Hospitality ( 18 )
- Hospitality and Recruitment Guide ( 1 )
- Hospitality jobs ( 1 )
- Hospitality Staff ( 1 )
- Hostelling ( 1 )
- Hotel ( 4 )
- hotel blog ( 1 )
- Hotel Booking Sites ( 3 )
- Hotel Bookings ( 1 )
- Hotel Brands ( 29 )
- Hotel Bulletin Q3 2017 ( 1 )
- Hotel Café Royal ( 1 )
- Hotel Charleroi Airport ( 1 )
- hotel du vin ( 1 )
- Hotel Employment ( 1 )
- Hotel Facilities ( 3 )
- hotel growth ( 1 )
- Hotel Guests ( 1 )
- Hotel Industry ( 1 )
- Hotel investment ( 1 )
- Hotel Marketing ( 5 )
- Hotel Performance ( 1 )
- Hotel Recruitment ( 1 )
- Hotel Rooms ( 1 )
- Hotel Tax ( 1 )
- hotel website ( 1 )
- hoteliers ( 2 )
- HotelRunner ( 1 )
- Hotels ( 149 )
- hours ( 1 )
- HVS ( 1 )
- Hyde Park ( 1 )
- Hygge ( 1 )
- Ian Roberts ( 1 )
- Ibis ( 1 )
- ICMI ( 1 )
- Icon Hotel ( 1 )
- IHG ( 1 )
- IHS ( 3 )
- Illuminations ( 1 )
- Imago Venues ( 1 )
- inbound tourism ( 1 )
- Inbound Visitors ( 1 )
- Incentives ( 1 )
- Independent Hotel Show ( 4 )
- Industries ( 11 )
- Industry News ( 4 )
- Industry Trends ( 2 )
- Innovation ( 1 )
- Interactive Technology ( 1 )
- Interstate Europe ( 1 )
- Investigation ( 1 )
- Investors ( 1 )
- iPhone ( 1 )
- Isle of Eriska ( 1 )
- Japan ( 1 )
- Joblift ( 1 )
- Jurys Inn ( 1 )
- Ken Rhie ( 1 )
- King's Business School ( 1 )
- Laurence Llewellyn Bowen ( 1 )
- Lawrence Kenwright ( 1 )
- Legionella ( 1 )
- Legionnaires ( 3 )
- Listed Buildings ( 1 )
- Liverpool ( 2 )
- local ( 1 )
- Local Search ( 1 )
- Loch Awe ( 1 )
- London hotels ( 3 )
- London Town Group ( 1 )
- London Venue Awards ( 1 )
- Loughborough University ( 1 )
- Low Pay Commission ( 1 )
- Loyalty: Lessons in Love ( 1 )
- Luxury Hotels ( 1 )
- Lycetts ( 1 )
- Lyndene Hotel ( 1 )
- Macdonald Hotels and Resorts ( 2 )
- Macdonald Hotels Group ( 1 )
- Maido ( 1 )
- Makeover ( 1 )
- malmaison ( 1 )
- Manager ( 1 )
- manchester ( 2 )
- Manorview Group ( 3 )
- Mantra Group ( 1 )
- Marco Pierre-White ( 1 )
- Marketing ( 3 )
- Marketing Advice ( 1 )
- Martin Montiello ( 1 )
- Matchesfashion.com ( 1 )
- Matthew and Charlotte Roberts ( 1 )
- Mattressman ( 1 )
- Meininger Hotels ( 1 )
- Merchant Advice Service ( 1 )
- Mercure ( 1 )
- Meta Search ( 6 )
- Michael Grange ( 1 )
- michelin star ( 1 )
- Microstay ( 1 )
- Middle East ( 1 )
- Miele Professional ( 1 )
- milestone offers ( 1 )
- Milestone products ( 1 )
- Milestone webinar ( 1 )
- Milk Jnrs and Kidworks ( 1 )
- Millennials ( 2 )
- Miller Howe ( 1 )
- Mindfulness ( 1 )
- Mobile ( 2 )
- Mobile @en ( 1 )
- mobile app ( 1 )
- Mobile Chargers ( 1 )
- Mobile Check-In ( 1 )
- Mobile first ( 3 )
- mobile first design ( 1 )
- mobile friendly ( 1 )
- mobile search ( 1 )
- mobile travel ( 1 )
- Mobility ( 1 )
- Montcalm Luxury Hotels ( 1 )
- Mood Rooms ( 1 )
- Moorfields Advisory ( 1 )
- Most Romantic ( 1 )
- NatWest ( 1 )
- Newport ( 1 )
- News ( 1 )
- Newsletter ( 2 )
- NFU Mutual’s Hospitality Recruitment Guide ( 1 )
- NH Hotel Group ( 2 )
- Nick Taplin ( 1 )
- Nicolas Graf ( 1 )
- Nine Group ( 1 )
- Novotel ( 1 )
- Novotel Canary Wharf ( 1 )
- Novotel London Canary Wharf ( 1 )
- NWG Network ( 1 )
- o2 arena ( 1 )
- Occupancy ( 2 )
- offers ( 1 )
- Office of National Statistics ( 1 )
- Ofwat ( 1 )
- Oliver Kahf ( 1 )
- one more ( 1 )
- One4all ( 1 )
- One4All Rewards ( 1 )
- Online reviews ( 1 )
- ONS ( 1 )
- Open Letter ( 1 )
- Opinion ( 5 )
- OTA ( 1 )
- OTA Insight ( 1 )
- OTAs ( 1 )
- Overseas Visitors ( 1 )
- O’Brien Waste Recycling Solutions ( 1 )
- paid media ( 1 )
- paid search ( 1 )
- Paris ( 1 )
- Peak District National Park ( 1 )
- People ( 61 )
- Pet Peeves ( 1 )
- Philips Lighting ( 1 )
- pinterest ( 1 )
- pinterst for business ( 1 )
- Places ( 1 )
- planning ( 1 )
- PPC ( 9 )
- Premier inn ( 3 )
- Principal Hotel Company ( 1 )
- Profiles Interviews ( 1 )
- Profit ( 1 )
- progressive web apps ( 1 )
- Property ( 40 )
- Property Frontiers ( 1 )
- Provenance Inns and Hotels Group ( 1 )
- Pullman Liverpool ( 1 )
- Push Notifications ( 1 )
- pwc ( 1 )
- QHotels ( 2 )
- Quest Apartments ( 1 )
- Ramada Birmingham ( 1 )
- Ramada Leicester Stage Hotel ( 1 )
- Rate Insights ( 1 )
- Real Living Wage ( 1 )
- Record Tourists ( 1 )
- recruitment ( 1 )
- RedefineBDL ( 1 )
- Redfern ( 1 )
- Redwings Lodge Group ( 1 )
- Redworth Hall Hotel ( 1 )
- refurbishment ( 1 )
- Regulation ( 10 )
- remove ( 1 )
- Reputation Management ( 4 )
- Resources ( 6 )
- restaurant marketing ( 1 )
- Restaurants & Chefs ( 8 )
- Retail ( 1 )
- Reviews ( 2 )
- RevPAR ( 3 )
- Rockliffe Hall ( 1 )
- Room 2 ( 1 )
- Room Tax ( 1 )
- Rosewood London ( 1 )
- Royal Lancaster London ( 1 )
- Rupert Gutteridge ( 1 )
- Sadiq Khan ( 1 )
- safety ( 1 )
- Savills ( 2 )
- Scotland ( 1 )
- Seaside ( 1 )
- SEO ( 4 )
- Seren Collection ( 1 )
- serps ( 1 )
- Shankly hotel ( 1 )
- Shirley Bothroyd ( 1 )
- Signature ( 1 )
- Signature Living ( 1 )
- Signature Living Group ( 1 )
- Simon Drake ( 1 )
- Site Usability ( 1 )
- Sleep 2017 ( 1 )
- Social Media ( 12 )
- Sofitel London Gatwisck ( 1 )
- Southampton ( 1 )
- Speaking Our Minds ( 2 )
- special hours ( 1 )
- special offers ( 1 )
- St Agnes Hotel ( 1 )
- Stansted Airport ( 1 )
- Starwood Capital Group ( 1 )
- Statistics ( 1 )
- staycation ( 2 )
- STR ( 5 )
- Superyacht ( 1 )
- Supply ( 1 )
- survey ( 2 )
- Sustainability ( 1 )
- Swindon ( 1 )
- Syft ( 1 )
- Tamburlaine ( 1 )
- Tech Talk ( 2 )
- Technology ( 12 )
- Technology Trends ( 1 )
- Teignmouth ( 1 )
- test ( 2 )
- Texting ( 1 )
- The Amba Hotel Charing Cross ( 1 )
- The Beechfield Hotel ( 1 )
- The Big Pink ( 1 )
- The Bridge Hotel ( 1 )
- The Bristol ( 1 )
- The British Hospitality Association ( 1 )
- The Change Group ( 1 )
- The Convent Hotel & Spa ( 1 )
- The Courthouse ( 1 )
- The Eden Collection ( 1 )
- The Feathers Hotel ( 2 )
- The Good Hotel Guide ( 1 )
- The Good Hotel Guide 2018 ( 1 )
- The Grand Hotel and Spa ( 1 )
- The Know ( 2 )
- The Lawton Hotel ( 1 )
- The Perfect Hotel Bedroom ( 1 )
- The Rutland Hotel ( 1 )
- The Sleep Event ( 1 )
- The Sleep Event 2017 ( 1 )
- The White House ( 1 )
- Theresa May ( 1 )
- This year's Discoveries ( 1 )
- Thistle Express ( 1 )
- Thomas Cook ( 1 )
- Thomson ( 1 )
- Three Queens Hotel ( 1 )
- Times Hotel ( 1 )
- Tink Labs ( 1 )
- tips ( 2 )
- Tony Singh MBE ( 1 )
- Tourico Holidays ( 1 )
- tourism ( 21 )
- Tourist Tax ( 1 )
- Townhouse Hotel ( 1 )
- Trade Organisations ( 24 )
- Travel Agents ( 1 )
- Travellers ( 1 )
- Travelodge ( 1 )
- trends ( 1 )
- Trigony House Hotel ( 1 )
- Trivage ( 1 )
- TrueMobile ( 1 )
- Trumpia ( 1 )
- Tumble Dryer ( 1 )
- Tunisia ( 1 )
- Ufford Park ( 1 )
- UK Good Hotel Guide ( 1 )
- UK hotels ( 3 )
- UKinbound ( 3 )
- Uncategorized ( 688 )
- Unite ( 1 )
- United States ( 3 )
- Urbanization ( 1 )
- US Search Awards ( 1 )
- Valour Hospitality Europe ( 1 )
- Victoria and Abdul ( 1 )
- Video ( 4 )
- Videos ( 1 )
- Vir.al ( 1 )
- Virtual Assistants ( 1 )
- Virtual Tours ( 1 )
- Visa ( 1 )
- VisitBritain ( 6 )
- visitengland ( 1 )
- Visitor Spending ( 1 )
- visual content ( 1 )
- Visual Storytelling ( 1 )
- Voice Search ( 1 )
- Water Service ( 1 )
- Wayne and Kaye Jackson ( 1 )
- Ways to sleep better whilst travelling ( 1 )
- Web Design and Promotion ( 8 )
- webinar ( 3 )
- Website ( 3 )
- website design ( 1 )
- website design for hotels ( 1 )
- Websites ( 3 )
- Wendy Matheson ( 1 )
- Wheelers of St Jamess ( 1 )
- Whitbread ( 2 )
- white paper ( 1 )
- whitepaper ( 1 )
- Whitepapers ( 1 )
- Wi-Fi ( 3 )
- WiFi ( 1 )
- Winners ( 2 )
- Wix.com ( 1 )
- WMA ( 1 )
- Women ( 1 )
- Workforce ( 1 )
- Workplace ( 1 )
- Yeovil Court Hotel ( 1 )
- Yotel ( 1 )
- Young Brits ( 1 )
- Zyxel ( 1 )
Contact Details
Phone: 0203 0263660
Email: contact (AT) thehotelmarketer (DOT) com
Latest Comments